Privacy Policy

Last updated: February 20, 2026

Arnold (operated by Leadprosp AB, "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at arnoldhq.com and use our AI-powered advertising analysis platform ("Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

  • Account information: name, email address, and password when you create an account.
  • Billing information: payment details processed through our third-party payment provider. We do not store your full credit card number on our servers.
  • Communications: information you provide when you contact us for support, submit feedback, or communicate with us by email.

1.2 Information Collected Automatically

  • Usage data: pages visited, features used, actions taken within the Service, timestamps, and referring URLs.
  • Device data: browser type, operating system, device type, screen resolution, and IP address.
  • Cookies and similar technologies: we use cookies, pixels, and local storage to maintain sessions, remember preferences, and analyze usage patterns.

1.3 Third-Party Data

  • Meta ad account data: when you connect your Meta (Facebook/Instagram) ad account, we access campaign data, ad set data, ad creative data, and performance metrics through the Meta Marketing API using read-only permissions. We do not modify, create, or delete any campaigns, ads, or settings in your ad account.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service.
  • Analyze your ad account data and generate AI-powered recommendations, action lists, and reports.
  • Process payments and manage your subscription.
  • Send transactional emails such as account confirmations, billing receipts, and security alerts.
  • Send product updates and marketing communications (you can opt out at any time).
  • Monitor and analyze usage trends to improve user experience.
  • Detect, prevent, and address technical issues and security threats.
  • Comply with legal obligations and enforce our Terms of Service.

3. Cookies and Tracking Technologies

We use the following types of cookies:

  • Essential cookies: required for the Service to function, including authentication and session management.
  • Analytics cookies: help us understand how visitors interact with the Service so we can improve it.
  • Preference cookies: remember your settings and preferences for a better experience.

You can control cookies through your browser settings. Note that disabling essential cookies may affect the functionality of the Service.

4. Third-Party Services

We use trusted third-party services to operate the Service, including:

  • Payment processing: to handle billing and subscriptions securely.
  • Analytics providers: to understand usage patterns and improve the Service.
  • Cloud hosting: to store and process data securely.
  • Email services: to send transactional and marketing emails.
  • Meta Marketing API: to access your ad account data with your authorization.
  • AI service providers: to power the analysis and recommendation features of the Service.

These third-party services have their own privacy policies governing how they handle your data. We encourage you to review their policies.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information in the following circumstances:

  • Service providers: with trusted third parties who help us operate, maintain, and improve the Service, subject to confidentiality obligations.
  • Legal requirements: when required by law, regulation, legal process, or governmental request.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, in which case your data may be transferred to the acquiring entity.
  • With your consent: when you explicitly authorize us to share information with a third party.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal, accounting, or reporting obligations. Ad account data and analysis results are retained for the duration of your subscription and deleted within 30 days of account closure.

7. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL) and at rest, access controls, regular security audits, and secure cloud infrastructure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights (GDPR and Other Regulations)

Depending on your location, you may have the following rights regarding your personal data:

  • Access: request a copy of the personal data we hold about you.
  • Rectification: request correction of inaccurate or incomplete data.
  • Erasure: request deletion of your personal data ("right to be forgotten").
  • Restriction: request that we restrict the processing of your data.
  • Portability: request your data in a structured, machine-readable format.
  • Objection: object to the processing of your data for certain purposes, including direct marketing.
  • Withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at support@arnoldhq.com. We will respond to your request within 30 days.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence, including countries that may not provide the same level of data protection. Where we transfer data internationally, we implement appropriate safeguards, such as standard contractual clauses, to ensure your data is protected in accordance with this policy and applicable law.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: